How to buy and download a game


Help Center

How to buy a game

IMPORTANT: Please note that you have to be connected to the internet at all times when purchasing a game.

Your antivirus software may display a warning whilst the download manager is running - please ignore this warning. We guarantee that the software is free of viruses. If your antivirus software causes problems with the download, deactivate it until the download is finished.

Purchase using ´Buy & Download´

This means that you buy a full version of the game which is ready to play on your PC after installation.

Step 1
Click on the ´Buy Now´ button.

Step 2
Follow the instructions on your screen.
Important: you must use a valid e-mail address for subsequent identification. Without this, you will not receive your chosen game. We offer a number of different methods of secure payment to match your requirements.

Step 3
As soon you have completed the purchase process an email will be sent to your registered email address, containing a link that enables you to download your personal copy of the game. After installation the game will activate itself.

Exception STEAM games
Due to publisher decisions some of the offered products require an activation through the gaming platform Steam. For more information please click here.

Purchase confirmation
After a successful payment a purchase confirmation message will be displayed. You will also receive an e-mail confirmation summarizing all the important information relating to your purchase. Please retain this email for your records. Also, the email will be needed if you need to reinstall/reactivate your game.

Important notice
You will be identified as the licensee of the game through your e-mail address and the activation code. Without this data reinstallation (reactivation) of the game will not be possible.

Reinstalling / reactivating your game
Reinstalling your already purchased game can be done quite easily: Once again download your game and install it. Instead of ´Buy Now´ choose the option ´Already Purchased?´. Enter the e-mail address which you used during the original purchase process and the activation code sent to you in the confirmation email. The game will be unlocked automatically.
You can reinstall/reactivate your game 3 times. If this option is needed more often please contact Eidos Store support.